If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Ultrain Pre-Workout
ULTRAIN
Fueling up for the grind!
Embrace the energy surge, ignite the drive, and conquer the journey ahead. Pre-workout moments are more than just preparation; they're a declaration of commitment.
Supplement Facts
Take a closer look at what makes ultrain the perfect addition to your routine.
FAQs
Please read our FAQs page to find out more.
What is the shipping and return policy?
WE CARE ABOUT OUR CUSTOMERS!
We strive to ship our orders within 1-3 business days of placing your order with us. Shipping takes place Monday through Friday and some delays may occur with new item drops. If you have not received your shipment notification email after this time, make sure to reach out to contact@ultrainsupps.com
If you are not 100% satisfied with your purchase, we are here to help! Ultrain customer service is available weekdays 9AM-5PM Pacific Standard time. You can reach us at contact@ultrainsupps.com and we will get back to you within 48 Hours of email being sent!
SHIPPING SERVICES
- USPS priority mail (3-5 days)
- UPS Ground (3-7 days)
RETURN POLICY
All returns must be done within 30 days of your shipment. Returned items must be in original condition and returned in original packaging. To initiate a return, Please contact Contact@ultrainsupps.com with your order number and refund request.
RETURN CONDITIONS AND REFUNDS
Once your return is received we will notify you that we have received your returned item! We will then notify you if your return is approved or denied based on product condition. (Product must be sealed, in original packaging and in good condition). If applicable your refund will be processed, minus the shipping costs, and the money will automatically be applied back to your credit card within 7-10 business days.
If any of your items are damaged upon arrival, please reach out to our customer support line ASAP, and we will be able to help! Contact@ultrainsupps.com